Make one time one-time or automatic transfer online from a deposit account maintained at another financial institution to your HSBC credit card(s). Once you are approved for Bank to Bank Transfers, we may verify the Accounts that you add to the Service from time to time. For example, if you link an HSBC Securities investment account to Personal Internet Banking, the terms and conditions of your HSBC Securities and Pershing LLC customer agreement(s) and/or user agreement(s) do not change. If your available balance does not have enough funds to complete the transfer or payment, we may either (i) refuse to complete the transaction or (ii) complete the transaction and overdraw the account. For example, when you open an account with HSBC, you'll be asked to prove your identity and confirm your address. Access to internet banking is only available for customers who have visited a branch for identification verification and may be limited by your local country regulations. Find out more about the HSBC … You agree to allow us to authorize any financial institution at which you have an Account to accept funds and transfer instructions in accordance with any authorization procedures as may be agreed from time to time between you and such financial institution, or between us, on your behalf, and such financial institution, without verifying the instructions under the established security procedures, regardless of whether such security procedures were agreed by you directly or by us on your behalf. This Service shall be governed by and construed in accordance with the laws of the State of New York, without giving effect to its conflict of laws provisions or your actual state or country of residence. We will tell you the results of our investigation within 10 business days after we hear from you, and we will promptly correct any error we have made. What should I do if I become a victim of online theft or fraud? Transfers can be made in two ways, on a one-time or recurring basis. You do not take steps to safeguard your account, personal firewalls and online security diligence outlined in the HSBC Security & Fraud Center. In addition you agree that we may authorize such financial institutions to charge and debit your accounts based solely on these communications. Encryption is a process that transforms sensitive information into a string of unrecognizable characters before they are sent over the Internet … You may also write us at: HSBC Bank USA, National Association, P.O. B. You acknowledge and agree that HSBC and/or our service provider own all rights in and to the Bank to Bank Transfers. Make deposits and transfer funds between accounts 7. As an HSBC Credit or Debit Card holder, Zero Liability applies to your purchases made with your U.S.-issued credit or debit card in the store, over the telephone, online, or via a mobile device. EXCEPT AS DESCRIBED IN THIS AGREEMENT, WE WILL NOT BE LIABLE FOR ANY DIRECT, INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL OR PUNITIVE DAMAGES OF ANY KIND RESULTING FROM THE USE OF OR THE INABILITY TO USE THE BANK TO BANK TRANSFERS SERVICE, ANY INACCURACY OF ANY INFORMATION OR AMOUNT RETRIEVED BY US FROM THE ACCOUNTS, ANY BREACH OF SECURITY CAUSED BY A THIRD PARTY, ANY TRANSACTIONS ENTERED INTO BASED ON THE BANK TO BANK TRANSFERS SERVICE, ANY LOSS OF, UNAUTHORIZED ACCESS TO OR ALTERATION OF A USER'S TRANSMISSIONS OR DATA OR FOR THE COST OF PROCUREMENT OF SUBSTITUTE GOODS AND SERVICES, INCLUDING BUT NOT LIMITED TO DAMAGES FOR LOSS OF PROFITS, USE, DATA OR OTHER INTANGIBLES, EVEN IF WE HAD BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. If, for any reason your external email address changes or becomes disabled, please contact HSBC immediately so we can continue to provide you with automated messages. Send us a BankMail message or call us at 1-800-975-HSBC (1-800-975-4722). With eStatements, you can view, download or print an electronic version of your statement. If we conclude there was no error, we will send you a written explanation within 3 business days after we complete our investigation. Find the answers and while you're at it, tell us how we could do better. You authorize us to select any means to execute your Bank to Bank Transfer instructions. Enrollment in Paperless Account Statements and Documents. In the event we agree to reinstate you, we reserve the right to, and ordinarily will, initially reinstate your Service subject to lower per-transaction and monthly dollar limits and/or with other restrictions than otherwise might be available to you. is not responsible for these charges. Once HSBC and/or our service provider has actual knowledge that you wish to cease using the Bank to Bank Transfers service as provided in this Agreement or as otherwise permitted in this Agreement and has a reasonable opportunity to act on such knowledge, this limited power of attorney is automatically revoked; provided, however, that any act done by HSBC and/or our service provider in good faith before it has actual knowledge of termination by you and has a reasonable opportunity to act on such knowledge shall be deemed to be authorized by you. Y. If your checking account available balance does not have enough funds to complete the transfer or payment, and you have overdraft protection, funds may be taken from your overdraft protection account to complete this transaction. 6 Canceled checks will be retained for six years. If you attempt to cancel a payment in accordance with the above instructions and we do not do so, we will be liable for your losses or damages. A. If you do not tell us within 60 days after the statement was mailed to you, you may not get back any money lost after the 60 days, if we can prove we could have stopped someone from taking the money if you had told us in time. You agree that HSBC, its affiliates, service providers and partners shall be entitled to rely on the foregoing authorization, agency and power of attorney granted by you. From there, click on 'Help' in the upper right corner, then 'Forgotten your Security Device Passcode'. Or you may contact Customer Service by calling 1-800-975-HSBC (1-800-975-4722) and following the voice prompts to speak to a customer service representative. In the unlikely event that this occurs, we will promptly send you a notice. We must hear from you no later than 60 days after we send the FIRST statement on which the problem or error appeared. Login with your security device: Use your security device to log into the full Internet Banking service. deposit account, the funds are available after 4 a.m. You agree that your transfer instructions constitute authorization for us to complete the transfer. Payments to settle securities transactions, Your statement or transaction record is wrong, You need more information about a transaction listed on your statement, An unauthorized person has discovered your Personal Internet Banking log on credentials, Someone has transferred or may transfer money from your account without your permission, Bill payment transactions have been made without your authorization, The date and dollar amount of the transaction in question, The name of the Payee if the transaction in question is a payment, The transaction number assigned by Personal Internet Banking, if available, A description of the transaction about which you are unsure. Please refer to this Agreement, your applicable account agreement or fee schedule for information on fees for online services. Acceptance of Bank to Bank Transfers Terms. If Personal Internet Banking services weren't working properly, and you knew about the malfunction when you started the transaction or transfer. Jumio. If we do not complete a transaction to or from your account on time, or in the correct amount according to our Agreement with you, we will be liable for your losses or damages. You represent and warrant that you are who you claim to be; that you are the rightful owner of all Content and the Accounts linked for the purposes of the Bank to Bank Transfers; and that you are rightfully authorizing us to access the Accounts. At times, we may, in our sole discretion, mail you a paper copy of certain statements and documents even if you have chosen electronic delivery. Although we will try to assist you in resolving any such problems, you understand that any such errors, delays or other problems are the responsibility of the relevant financial institution. By purchasing this item, you are transacting with Google Payments and agreeing to the Google Payments. You further warrant and represent that you will not use the Service in any manner that could damage, disable, overburden, or impair the Service or interfere with any other party's use and enjoyment of the Service. When you link an account to Personal Internet Banking services, you do not change the agreements you already have with us for that account. You understand and agree that to the extent permitted under applicable law each owner of an account is jointly and individually responsible for all Personal Internet Banking transactions that affect that account, including the initiation of HSBC Securities (USA) Inc. investment account transactions using Personal Internet Banking. Pay someone new and manage your money with the new HSBC UK Mobile Banking app. HSBC Bank USA, N.A. Those individuals will be able to access your HSBC Mobile Banking App on the same device and their transactions will be considered authorized by you. Select 'Not Registered?'. If you give your log on credentials to a person or entity, application or otherwise, you will be responsible for any money withdrawn or transferred from your accounts using such log on credentials. You understand and agree that at all times your relationship with each Account provider is independent of HSBC and your use of the Bank to Bank Transfers. In addition to the fees already described in this Agreement, you should note that depending on how you access Personal Internet Banking, you might incur charges for: Personal Internet Banking services are available 365 days a year and 24 hours a day, except during system maintenance and upgrades. To use this service you must have been asked to do so by either a HSBC staff member or have been instructed as part of an online application. Welcome to HSBC UK banking products including current accounts, loans, mortgages, credit cards. Business or commercial accounts, accounts at other financial institutions or accounts not covered by the Federal Regulation E requirement. If you do not agree to the changes, or if at any time you wish to discontinue your use of the Service, you can unsubscribe by sending a secure BankMail from Internet Banking or calling our Customer Relationship Center at 1-800-975-HSBC (1-800-975-4722). HSBC Advance Online tools ... or night, India or abroad, we help you readily access your money. What practices can I adopt to help keep my online information safe? If we are unsuccessful, or if we determine that the Payee cannot process payments in a timely manner, we may decline future payments to this Payee. Similarly, when you use Personal Internet Banking services to access a credit account, you do so under the terms and conditions we gave you in the agreement and disclosure for the credit account. 2021. You should review those agreements for any applicable fees, for limitations on the number of transactions you can make, and for other restrictions that might impact your use of an account with Personal Internet Banking services. HSBCnet provides built-in security features permitting you to establish transfer and account access limitations that are not available on Personal Internet Banking. HSBC offers mobile banking in many countries. You understand that we must rely on the information provided by you and you authorize us to act on any instruction which has been or reasonably appears to have been sent by you, to submit Bank to Bank Transfer instructions on your behalf. We recommend that you cancel any scheduled payments prior to notifying us that you are discontinuing Online Banking. If you call, we will require you to put your request in writing and get it to us within 14 calendar days after you have made the request. You represent that you have the right to provide such User Information and that you give us the right to use the User Information. However, there are some exceptions. View your eligible Checking, Savings, Select Credit and Credit Card account statements through eStatements. Have an account with HSBC Bank Canada? You agree that you will instruct us to make a transfer or payment only when there is a sufficient available balance in your account(s) at the time of the transfer or payment. Our systems and security procedures are designed to keep your personal and financial data confidential at all times. You understand and agree that we are not liable under any circumstances for any losses or damages if, through no fault of ours, you do not have enough money to make the Bank to Bank Transfer and the Bank to Bank Transfer is not completed or is later reversed or if your financial institution does not permit the transfer or the Bank to Bank Transfer would exceed the credit limit on any applicable overdraft line. If the scheduled delivery date is a weekend or non-business day, then the delivery date will be the next business day. This Agreement may be amended, or any of HSBC's rights waived, only if HSBC agrees in writing to such changes, or you continue using the Bank to Bank Transfers service following receipt of notice of any changes proposed by HSBC. governing such account. Except as specifically provided in this HSBC Personal Internet Banking Terms and Conditions or where applicable law requires a different result, NEITHER WE NOR OUR SERVICE PROVIDERS OR OTHER AGENTS WILL BE LIABLE FOR ANY LOSS OR LIABILITY RESULTING IN WHOLE OR IN PART FROM ANY ACT OR FAILURE TO ACT OF YOUR EQUIPMENT OR SOFTWARE, OR THAT OF AN INTERNET BROWSER PROVIDER, OR BY AN INTERNET ACCESS PROVIDER, BY AN ONLINE SERVICE PROVIDER OR BY AN AGENT OR SUBCONTRACTOR FOR ANY OF THEM, NOR WILL WE OR OUR SERVICE PROVIDERS OR OTHER AGENTS BE RESPONSIBLE FOR ANY DIRECT, INDIRECT, SPECIAL, OR CONSEQUENTIAL ECONOMIC OR OTHER DAMAGES ARISING IN ANY WAY OUT OF YOUR ACCESS TO OR USE OF, OR FAILURE TO OBTAIN ACCESS TO PERSONAL INTERNET BANKING, INCLUDING ANY SERVICE PROVIDER THEREIN. Review the last 16 months of transactions for Personal Internet Banking. View your account balances and transactions. can change your log on credentials, at any time. In order to view, print or save copies of your account statements and documents, you will need to ensure that the computer or device you are using meets the hardware and software requirements specified by the Electronic Communications Disclosure. When a statement or document is delivered electronically, we send an email to alert you that it is available for viewing in Personal Internet Banking. Transfer funds between your HSBC accounts (this is an ideal way to pay your HSBC accounts quickly). If you forget your Secure Key, don't worry, you can use your password to log on. All you’ll … Transactions initiated by individuals with whom you share Passwords or other log on credentials to access account data or funds will be considered authorized by you. Box 2013 Buffalo, New York 14240. If you believe your log on credentials have been lost or stolen or that someone has or may use them to withdraw money from your deposit account without your permission, call the number or write to the address shown. In the event of such suspension, you may request reinstatement of your service by contacting us using any of the methods provided for under this Agreement (see "Error Reporting and Claims," below). Note: If you access the Mobile Banking App on your mobile device, all of the features of Personal Internet Banking may not be available, unless the full website option is launched from your mobile device. You hereby authorize and permit HSBC and our service provider to use information submitted by you to accomplish these purposes and to configure the Service to be compatible with the Accounts. Your Online Banking services remain in effect until they are terminated by you or HSBC. Enjoy a range of financial products and services with HSBC personal and online banking. Manage fraud and mitigate risk 8. From easier logging on to simple fund transfers, enjoy hassle-free banking and let your financial future thrive with HSBC online … Business Accounts on Personal Internet Banking. HSBC customers with a checking account may use the optional Bill Payment service in the following manner: – Payments may be sent to payees electronically or by check. You can review, download and print the most current version of this Agreement at any time by clicking on the Terms and Conditions link within the footer of the Personal Internet Banking website and then clicking “Personal Internet Banking” in the “Other Terms & Conditions” section of the right hand menu. If you want to limit the accounts linked or the activity level assigned to an account, please call us at 1-800-975-HSBC (1-800-975-4722) and a representative will discuss the available options with you. We will try to notify you in advance, but we are not obliged to do so. Not all types of accounts are eligible for the Bank to Bank Transfers service. With Personal Internet Banking, it's easier than ever to manage your accounts online. As a condition of using the Service, you warrant to us that you will not use the Service for any purpose that is unlawful or is not permitted, expressly or implicitly, by the terms of this Agreement or by any applicable law or regulation. Through our online Jumio tool, available through our HSBC Safeguard website, you can securely provide your ID and proof of address documents without having to go into an HSBC branch. There may be other exceptions not specifically mentioned. You authorize us to validate the Accounts through the use of a test transfer, in which one or more low value payments will be both credited to and debited from the Account. For example, a $100 transfer from a checking to a savings account which occurs every two weeks. If we ask you to put your complaint or question in writing, and we do not receive your letter in 10 business days, we reserve the right not to provisionally credit your account. Box 2013, Buffalo, NY 14240. YOU AGREE THAT WE SHALL NOT BE LIABLE FOR ANY COSTS, FEES, LOSSES OR DAMAGES OF ANY KIND INCURRED AS A RESULT OF (1) OUR ACCESS TO THE ACCOUNTS; (2) OUR DEBIT AND/OR CREDIT OR INABILITY TO DEBIT AND/OR CREDIT THE ACCOUNTS IN ACCORDANCE WITH YOUR BANK TO BANK TRANSFERS INSTRUCTIONS; (3) ANY INACCURACY, INCOMPLETENESS OR MISINFORMATION CONTAINED IN THE INFORMATION RETRIEVED FROM THE ACCOUNTS; (4) ANY CHARGES IMPOSED BY ANY PROVIDER OF ACCOUNTS AND; (5) ANY FUNDS TRANSFER LIMITATIONS SET BY THE FINANCIAL INSTITUTIONS OR OTHER PROVIDERS OF THE ACCOUNTS. You can switch certain electronic account statements and documents back to paper mail delivery at any time within Personal Internet Banking, except for online-only accounts. You also have a significant role to play and should adopt the practices outlined in HSBC's Security & Fraud Center to help keep your personal and financial information protected from unauthorized use. Log on to Personal Internet Banking with a Security Code generated from your HSBC Digital Security Device or HSBC Physical Security Device. When you use any of the Personal Internet Banking services described in this Agreement, or authorize others to use them, you agree to the terms and conditions of the entire Agreement. HSBC's failure to enforce the strict performance of any provision of this Agreement will not constitute a waiver of HSBC's right to subsequently enforce such provision or any other provisions of this Agreement. In the event that a debit to any of your Accounts, or any portion of any such debit, has failed and the credit side of such transaction has been released and cannot be collected, and we are unable to debit either the debited or the credited Account as set forth above, we reserve the right, and you hereby authorize us, to debit any of your other Accounts to the extent necessary to offset any resulting deficiency. If, through no fault of ours, you don't have enough available funds in your account (or available funds under your overdraft protection plan), or credit to cover the transaction or transfer. If you are contacted by anyone requesting this information, please contact us immediately. Bank to Bank Transfers can only be completed between accounts that are owned by the same account holder. electronic payments, an individual paper check is sent. Electronic statements and documents are generally provided in PDF format. After you have both, you can register for Personal Internet Banking. Your Online Banking services will also end if you close all accounts linked to your Online Banking profile. HSBC mengerti betapa berharganya waktu Anda. At our option, we may make a further attempt to issue the payment or process the transfer request. Use online Bill Pay to pay individuals or companies in the U.S. 6. After you register for HSBC Online Banking, you can use My Card Controls to quickly and easily manage your credit cards and view your transactions. There are two ways to register for Personal Internet Banking: 1. is not responsible for these charges. Additionally, if you have an existing UK bank account we may ask to see your last three months’ bank statements (original statements not printed from the internet). Bank to Bank Transfers allows personal accounts in your name to be added to your profile. You shall at all times indemnify, defend and hold HSBC harmless from and against all actions, proceedings, claims or loss, damage, costs and expenses which may be brought against HSBC or incurred by HSBC and which shall have arisen in connection with the instructions transmitted by Personal Internet Banking relating to your business accounts. 3 Form 1099–INT is a statement reporting to the IRS interest income you received on checking, savings and investment accounts. You authorize us to make payments in the manner we select from the following methods: An NSF/UNA, overdraft or similar fee may also apply if a scheduled payment or transfer is processed which overdraws your account due to insufficient funds in your available balance. Additional restrictions may apply. If you schedule a payment from an account maintained at another financial institution and there are insufficient funds in that account, you may be charged a fee by that financial institution. 4 Transfer limits may apply only to transfers made online through the Bank to Bank Transfers service. G. Accounts Linked to Your Personal Internet Banking Services. This guarantee does not apply to business clients using Bill Pay. We may modify or discontinue the Service or your use of some or all accounts within the service, with or without notice, without liability to you, any other user or any third party. The device you are using is not supported and we will be unable to capture a picture of your ID. To use this service you must have been asked to do so by either a HSBC … We must receive your call or written request at least three (3) Business Days before the Bill Payment Process Date of the next recurring Bill Payment. You do not report a lost or stolen Password or PIN within two business days (you may be responsible for up to $500 from date of loss to date of reporting loss). By using Bank to Bank Transfers, you confirm that, if any of your Accounts is a joint account, your joint account holder has consented for you to use your Accounts for the Service. HSBC Identify is a tool used to quickly and conveniently submit the required documents, using your mobile device. You understand that in order to complete Bank to Bank Transfers, it is necessary for HSBC and our service provider to access the websites and databases of your bank and other institutions where you hold Accounts, as designated by you and on your behalf, to retrieve information and effect the fund transfers you request. These choices include banking channels, electronic networks, and funds transfer systems. How do I access the new Online Banking? If you've forgotten your username for Personal Internet Banking, you can recover it online. Also, if your monthly statement shows EFT transactions made with your log on credentials that you did not make (or give someone permission to make for you), tell us AT ONCE.
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